Shipping Policy
At Westernstyle, we ship Women’s Dresses to customers within the United Kingdom only. We aim to provide clear information about shipping charges, order processing, delivery times, and what to do if a package is delayed or arrives with an issue.
Shipping Availability
Westernstyle currently ships orders only within the United Kingdom. We do not offer shipping to destinations outside the United Kingdom at this time.
Shipping Carrier
Orders are shipped using Evri. Once your order has been dispatched, the available tracking information will be provided so you can follow the progress of your package.
Shipping Charges
We charge a flat shipping rate of £15 GBP per order. There are no additional shipping charges added by Westernstyle after the order has been placed.
Order Cut-Off Time
Our order cut-off time is 4:00 PM (GMT+1), Monday to Friday. Orders placed before 4:00 PM will be considered for processing on that business day. Orders placed after 4:00 PM will be processed on the next business day.
Orders placed on weekends or outside our regular business hours will be processed on the next available business day.
Order Processing Time
Orders are normally processed within 1 to 2 business days after the order is placed and payment has been successfully received.
Processing time covers the time required to prepare and dispatch your Women’s Dress order. Processing time is separate from the carrier transit time.
Transit Time
After your order has been dispatched, the estimated transit time with Evri is 3 to 4 business days.
Estimated Delivery Time
The estimated total delivery time is 4 to 6 business days. This estimate includes:
- Order processing: 1 to 2 business days
- Carrier transit: 3 to 4 business days
- Estimated total delivery: 4 to 6 business days
Delivery estimates are provided as a general timeframe and may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, service disruptions, or other unforeseen delivery issues.
Tracking Information
After your order has been dispatched, tracking information may be provided through the shipping confirmation. Customers can use the tracking information to check the latest available delivery status with Evri.
Late or Delayed Packages
While we aim to dispatch orders within the stated processing timeframe and use Evri for delivery, delivery delays can occasionally occur after an order has been dispatched.
If your package has not arrived within the estimated delivery timeframe, please contact us at support@westernstyle.shop with your order details. We will review the available shipping information and assist you with the next appropriate steps.
A delivery delay does not automatically mean that an order has been lost. Where tracking information shows that the package is still moving through the carrier network, additional time may be required for delivery.
Incorrect or Damaged Items
If you receive the wrong Women’s Dress or your order arrives damaged or defective, please contact us as soon as possible at support@westernstyle.shop. To help us properly review the issue, please provide your order details and clear photographs showing the item and the problem.We will review the information and determine whether the issue qualifies under our Return & Refund Policy. If the wrong item was sent or the product was damaged or defective when received, Westernstyle will cover the return-label cost where a return is required.
Address Information
Customers are responsible for providing a complete and accurate delivery address when placing an order. If incorrect or incomplete address information causes a delivery problem, customers should contact us as soon as possible.
We cannot guarantee that an order can be changed after it has entered processing or been dispatched. Any available options will depend on the status of the order at the time we are contacted.
Order Cancellation
Customers may request cancellation within 1 day of placing their order. Cancellation requests should be sent to support@westernstyle.shop as soon as possible.
If an order has already entered processing or has been dispatched, cancellation may no longer be possible. If the order can no longer be cancelled, the customer may need to follow our Return & Refund Policy where applicable.
Contact Us
For shipping questions, delayed packages, tracking concerns, or other delivery-related issues, please contact us at:
Email: support@westernstyle.shop
Chat Support: 24/7
Business Hours: Monday to Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 5 Acredale Rd, Carlisle CA2 7QS, United Kingdom
We will review shipping-related enquiries based on the order information and available carrier details and provide the appropriate assistance.