Terms and Conditions
These Terms and Conditions explain the rules that apply when you visit or use the Westernstyle website and purchase Women’s Dresses from us. By using our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before completing your purchase.
About Westernstyle
Westernstyle is an online store offering Women’s Dresses to customers within the United Kingdom.
Email: support@westernstyle.shop
Chat Support: 24/7
Business Hours: Monday to Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 5 Acredale Rd, Carlisle CA2 7QS, United Kingdom
Products and Product Information
We make reasonable efforts to display Women’s Dresses and their product information as accurately as possible. Product descriptions, photographs, colours, sizes, and other details are provided to help customers make an informed purchasing decision.
Colours may appear slightly different depending on the customer’s screen, device, or display settings. Customers should review the available product information, including size and product details, before placing an order.
Product Availability
Product availability may change from time to time. If an item becomes unavailable after an order has been placed and we are unable to fulfil the order, we will contact the customer regarding the available options.
Orders
Customers are responsible for providing accurate information when placing an order, including the correct Women’s Dress, quantity, size, and delivery address.
After placing an order, customers should review their order confirmation and contact us as soon as possible if they notice an error.
Receiving an order confirmation means that we have received the order. It does not prevent us from contacting the customer if there is an issue affecting fulfilment.
Order Cancellation
Customers may request cancellation within 1 day of placing an order by contacting support@westernstyle.shop.
Cancellation is not guaranteed if the order has already entered processing or has been dispatched. Once an order has reached a stage where cancellation is no longer possible, the customer may need to follow our Returns & Refund Policy where applicable.
Pricing and Payment
The total price payable for an order will be shown at checkout before payment is completed.
Westernstyle accepts:
- PayPal
- Stripe
Payment must be successfully completed before an order can normally enter processing.
Shipping
Westernstyle currently ships within the United Kingdom only.
Orders are shipped using Evri. Our standard shipping charge is a flat rate of £15 GBP, with no additional shipping charges added by Westernstyle after the order has been placed.
The normal processing time is 1 to 2 business days, followed by an estimated carrier transit time of 3 to 4 business days. The estimated total delivery time is 4 to 6 business days.
Our order cut-off time is 4:00 PM (GMT+1), Monday to Friday. Orders placed after 4:00 PM will normally be processed on the next business day.
Delivery estimates are not a guarantee and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, service disruptions, or other unforeseen events.
For complete information, customers should review our Shipping Policy.
Returns and Refund
Eligible Women’s Dresses may be returned within 28 days of receiving the order, subject to the conditions in our Returns & Refund Policy.
We accept eligible returns for both defective and non-defective products. Returned dresses are subject to inspection before a refund is approved.
Items should be returned in the condition in which they were received, allowing for reasonable inspection or fitting. Items that have been washed, altered, stained, significantly worn, damaged, or returned in a materially worse condition may not qualify for a full refund, subject to applicable law.Direct exchanges are not accepted. Customers who require a different size, style, or product may return the eligible original item and place a new order separately.
For eligible non-defective returns, the customer is responsible for the return-label and return shipping cost. If Westernstyle sends the wrong item or the product arrives damaged or defective, Westernstyle will cover the return-label cost where a return is required because of our error or the product issue.
There is no restocking fee. The restocking cost is 0.
Approved refunds are processed within 10 business days. The time for the refund to appear in the customer’s account may depend on the applicable payment provider or bank.
For complete information, customers should review our Returns & Refund Policy.
Damaged, Defective, or Incorrect Products
If a Women’s Dress arrives damaged, defective, or different from what was ordered, customers should contact us as soon as possible at support@westernstyle.shop.
Customers should provide their order details and clear photographs showing the product and the issue. We may request additional information or photographs so that we can properly review the matter.
We will review the information provided and determine the appropriate resolution according to our Returns & Refund Policy and applicable law.
Customer Responsibilities
Customers are responsible for:
- Providing accurate order and delivery information
- Reviewing product details before placing an order
- Following the applicable return instructions
- Providing requested information or photographs when reporting a product issue
- Taking reasonable care of products while they are in the customer’s possession
- Reviewing our policies before completing a purchase
Website Use
Customers must use the Westernstyle website lawfully and responsibly.\
You must not use the website to:
- Engage in unlawful activity
- Attempt to interfere with the operation or security of the website
- Introduce malicious software or harmful code
- Access areas or information without proper authorisation
- Misuse our website, content, or services
We reserve the right to take reasonable action where misuse of the website is identified.
Intellectual Property
Unless otherwise stated, content displayed on the Westernstyle website, including text, product descriptions, graphics, images, logos, and other materials, may belong to Westernstyle or its respective content providers.
You may not reproduce, copy, modify, distribute, or commercially use our website content without appropriate permission, except where permitted by law.
Third-Party Services
Westernstyle uses third-party services to help operate the store, including payment and shipping providers such as PayPal, Stripe, and Evri.
Your use of third-party services may also be subject to the terms and policies of those providers.
Limitation of Liability
We will take reasonable steps to provide our products and services as described in our policies. However, we are not responsible for delays, interruptions, or events outside our reasonable control, including certain carrier delays, service disruptions, severe weather, or other unforeseen circumstances.
Nothing in these Terms and Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable UK law.
Changes to These Terms
We may update these Terms and Conditions when necessary to reflect changes to our products, services, website, policies, or legal requirements.
Updated Terms and Conditions will be made available on our website. Customers should review the latest version before placing an order.
Applicable Law
These Terms and Conditions are intended to operate in accordance with applicable laws and regulations of the United Kingdom. Nothing in these Terms and Conditions is intended to remove or reduce any mandatory consumer rights provided by applicable law.
Contact Us
If you have questions about these Terms and Conditions, an order, a product, or any of our policies, please contact us:
Email: support@westernstyle.shop
Chat Support: 24/7
Business Hours: Monday to Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 5 Acredale Rd, Carlisle CA2 7QS, United Kingdom